Privacy Policy

Last updated: 7th October 2025

Assembly Renewable Energy Group Ltd (“Assembly Renewables”, “we”, “us”, “our”)
Registered office: Arcadia House, St Leonards Road, Allington, Maidstone, Kent ME16 0LS
Company Number: 08810053
Email: info@assemblyrenewables.com Tel: 01622 233 790

1. Purpose of this notice

This notice explains how we collect, use, share and protect your personal data when you visit assemblyrenewables.com, contact us, or use our products and services.

2. Data we collect

You provide: name, email, phone number, address, enquiry or booking details, payment and billing information, correspondence and preferences.
Automatically collected: IP address, browser type and version, device type, pages viewed, visit times and referring URLs.
From third parties: referral partners or comparison sites that pass us your enquiry; installers and contractors who deliver our services.

3. How and why we use your data

Purpose/ Legal basis

Responding to enquiries, providing quotes, surveys and installations / Performance of a contract or pre-contract steps

Managing payments, accounting and compliance/ Legal obligation

Warranties, aftercare and support/ Performance of a contract

Service improvement, analytics and site security/ Legitimate interests

Direct marketing about similar products and services to existing customers (“soft opt-in”)/ Legitimate interests / PECR

Marketing to new prospects/ Consent

Handling legal claims or requests from authorities/ Legal obligation or legitimate interests

You can withdraw consent or opt out of marketing at any time.

4. Cookies

We use essential cookies to make the website work. With your consent we may use analytics and advertising cookies to help us improve our service.
You can manage or withdraw consent via our cookie banner at any time.
See our separate Cookies Policy for details.

5. Sharing your information

We do not sell your data. We may share it with:

Service providers who host, deliver or support our website, communications and operations (under contract).
Engineers or contractors who perform surveys, installations and aftercare.
Professional advisers (legal, financial, insurance).
Regulators or law-enforcement bodies where required.
Successors in the event of merger, sale or reorganisation (with equivalent protection).

6. International transfers

Some partners may process data outside the UK. We ensure adequate protection through UK adequacy regulations or approved safeguards such as the UK International Data Transfer Agreement.

7. Data retention

We keep personal data only as long as needed:

Enquiries and quotes — up to 24 months from last contact.
Contract, installation, warranty and service records — up to 7 years after the end of the warranty or contract.
Marketing data — until you opt out or withdraw consent.

Suppression lists are kept to honour opt-outs.

8. Your rights

You have the right to:

access, correct or erase your data
restrict or object to its processing
receive it in portable form
withdraw consent at any time

To exercise these rights, email info@assemblyrenewables.com.
If you’re not satisfied, you can complain to the Information Commissioner’s Office at ico.org.uk or 0303 123 1113.

9. Security

We apply appropriate technical and organisational measures—encryption, access controls, secure systems—to protect your data.
No online transmission is 100 % secure, but we continually review and improve our safeguards.

10. Children

Our services are not directed to children under 13 and we do not knowingly collect their data.
If you believe a child has supplied us information, please contact us and we will delete it.

11. Links to other sites

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Changes to this policy

We may update this notice from time to time. The latest version will always appear here with the revised date.
Material changes will be highlighted on our website or sent by email.

13. Contact

Questions or requests:
Email: info@assemblyrenewables.com
Post: Assembly Renewable Energy Group Ltd, Arcadia House, St Leonards Road, Allington, Maidstone, Kent ME16 0LS.

Cookies Policy

Last reviewed: 7 October 2025
Next review due: October 2026

Assembly Renewable Energy Group Ltd (“Assembly Renewables”, “we”, “us”, “our”) uses cookies and similar technologies on assemblyrenewables.com to make our website work properly, understand how it’s used, and improve your experience.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They help the site recognise your device and store certain information about your preferences or actions.

2. How we use cookies

We use the following types of cookies:

TypePurposeExample

Strictly necessaryEnable core functions such as page navigation, security, and access to secure areas. The website cannot function properly without these.Session ID, login, cookie-consent tracking

Performance / analyticsHelp us understand how visitors use our site so we can improve it (for example, pages visited, time spent, browser type). These run only with your consent.Google Analytics (anonymous statistics)

FunctionalityRemember choices you make (e.g. region or form information) to provide a more personalised experience.Language preference

Marketing / advertisingUsed to deliver relevant ads or measure their effectiveness. These run only with your consent.Google Ads, Meta Pixel

3. Managing cookies

When you first visit our site, a banner asks whether you accept or reject non-essential cookies.
You can change or withdraw consent at any time by clicking “Cookie Settings” in the site footer or adjusting your browser settings.

If you block all cookies, some parts of the site may not work properly.

4. How long cookies last

Session cookies expire when you close your browser.
Persistent cookies stay on your device for up to 12 months (or until you delete them).

5. Third-party cookies

Some cookies are set by external services that appear on our pages (e.g. analytics or social-media plugins).
These third parties are responsible for their own cookies and privacy practices. Please review their privacy notices for details.

6. Changes to this Cookies Policy

We may update this policy from time to time. The latest version will always be available on this page.

7. Contact

Questions about cookies?
📧 info@assemblyrenewables.com
Assembly Renewable Energy Group Ltd, Arcadia House, St Leonards Road, Allington, Maidstone, Kent ME16 0LS.